The research project "Benchmarking sustainable services in the housing industry for the city of the future" ("Homeservice") examined services that are provided by the housing industry or directly to housing industry customers by third parties (commercial providers, non-profit organisations, public services) on site or in the residential environment. The project was carried out in six European countries, each with two cities.

The following objectives took centre stage:

  • The compilation of potential services that can be offered to housing industry customers as "home services" by the housing industry, public and external providers;
  • the development of a methodology for the "sustainability assessment" of services and
  • analysing selected "practical examples" with regard to their sustainability profile.
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Further information and downloads on the research project can be found on the Internet portal www.sustainable-homeservices.com.